Nearly all airlines sell tickets over capacity: overbooking is old business. The main reason given by airlines is that some passengers don’t make it to boarding („no-shows”), for various reasons. The overbooking trick – airlines are non-transparent with passengers, to whom they „forget” to disclose the risk that they may be left stranded. Regulation in the US since 1978 Overbooking by airlines is an old business. As old as back in the 1940s. As they have expanded their business, US airlines have also faced the problem of booked but unoccupied seats. These were counted as losses. To minimise them, airline
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